Reinventing rental
At Avis Budget Group, we are building a completely connected journey where consumers utilize multiple mobility services to travel from point A to point B. To facilitate this shift in demand, we are laying the foundation for more transparent, personalized experiences across multiple modes of transportation for seamless customer journeys around the globe.
SMART MOBILITY
Mobile app + digital assistants
Mobile-first customer experience
App experience co-created with customers
Book, confirm, change or cancel reservations, extend rentals and return the car without assistance, all via the Avis app
Real-time connected features in select cars allow for keyless entry with the Avis app
View the rental agreement and receive full transparency on billing and fuel at any time
Find nearby fuel or parking services
Avis integration with Amazon Alexa
Special discounts on Avis and Budget rentals for Amazon customers
The Avis app
400,000+
UNIQUE CUSTOMERS
Have utilized the mobile app experience
2x
APP USAGE
More than half of the Avis app customers use the app two or more times
60%
INCREASED
APP TRANSACTIONS
In 2018 versus 2017
1.5M
TRANSACTIONS
SINCE LAUNCH
Since Avis app’s transformative launch in July 2016, usage has grown to over 1.5 million transactions
Connected vehicles
Saving time, reducing cost
Connected vehicles save time, reduce costs and provide data insights
A fully connected global fleet
Avis Budget Group is paving the way to connectivity with a goal of operating a fully connected global fleet
Monitor and reimburse
Connected cars monitor gasoline levels, and automatically calculate customer reimbursements if the car is returned with extra fuel
Personalized profiles so you can arrive relaxed
Connected cars have the potential to remember personalized profiles including preferred seat position, car temperature and favorite radio station
Expediting and improving service
Connected cars can report tire pressure, engine oil life, sensor data and other maintenance concerns on the fleet managers’ dashboard
Reducing service needs
Connectivity benefits companies that own, operate or manage fleets by monitoring maintenance, readiness, and reducing service needs
In partnership with cities and communities
In partnership with cities and communities, data from connected cars can report road conditions, provide data insights like traffic congestion and parking usage, and navigate drivers to stores, restaurants, events and attractions
Benefiting all
Connected cars benefit customers, businesses, and the communities where they operate
The future is electric with car sharing
Zipcar has spearheaded a commuter program in the United States and a ‘floating’ car sharing service in London, Zipcar Flex, which allows members to spontaneously jump into a car and drive one-way with the ability to drop the car off in one of thousands of spaces within a designated ‘Zipzone.’
reinventing rental